Monday, June 18, 2012

BCBSNC Explanation of Benefits Available Online June 11

Blue Cross Blue Shield of North Carolina (BCBSNC) has added an online viewing feature for members to view their Explanation of Benefits (EOB) documents. This feature will provide quick reference to EOBs, making it easier for members to manage their benefits.

Important Information:
  • To access EOBs members should navigate to http://www.mybcbsnc.com/. After logging in to Member Services, members can access their EOBs via the explanded claim details within the claims section.
  • EOBs will be available to the policy subcriber only, for all processed claims from January 2012 and beyond.
  • EOBs do not include claims for services covered under a Dental Blue plan. Members can view these claims by clicking the "benefits claims" link on the dental tab on the claims page.
  • At this time, EOBs will only be available to subcribers on the under-65 plans for individuals and groups, excluding Federal Employee Program subscribers.

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