Wednesday, July 6, 2011

Blue Options HSA online changes effective July 18th

Beginning July 18, 2011, BCBSNC is making changes to the way that members view and access information about their Health Savings Account (HSA) online.

If plan participants are enrolled in a Blue Options HSA account and their fund administrator is ACS/BNY Mellon, subscribers in that plan will notice the following changes:

• Beginning July 18th, subscribers who log into BCBSNC’s Member Services (http://www.mybcbsnc.com/) will notice that the “My HSA Account” link is being replaced with a “Manage My HSA” link. This link will direct subscribers to http://www.hsamember.com/, a site hosted by ACS/BNY Mellon, the HSA fund administrator.
• Subscribers who are accessing http://www.hsamember.com/ for the first time will need to complete the e-registration process with ACS/BNY Mellon. Then, to access their HSA account information at any time, they simply log into their new hsamember.com account. (This account and log-in process is separate from their BCBSNC Member Services account.)
• With http://www.hsamember.com/, BCBSNC members will have more of their HSA information at their fingertips.
• “My HSA Account” pages will no longer be available on http://www.bcbsnc.com/. Members will be able to access similar information, and more, from the http://www.hsamember.com/ website.

For more information, click to access the Employer FAQs on this topic.

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